How to access historical SMS/MMS?

Information on how to retrieve reports older than the 90‑day live data available in CXT reporting

If you need to access a report with activity older than 90 days, please reach out to our Support Team using the button below.

Include the following details in your request:

  • Your CLiX account username
  • The date range you need the report for
  • Any sub‑accounts that should be included

If the report you need falls within the last 90 days, you can view or export it directly in CXT: How to view report activity for a specific date range

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