Legal Requirements for SMS in Croatia

Mobile country code (MCC)

• 219

International dialing prefix

• 385

Major carriers

• VIP-NET
• Tele2
• T-Mobile

CLiX supported

• Long Code- Yes
• Short Code- No
• Sender ID- No

One-way communication

• Yes

Two-way communication

• Yes, via long code

Opt-in requirements

• Subscribers should opt-in to receive marketing messages

Opt-out requirements

• Options must be included for customers to opt-out of receiving marketing messages using keywords such as STOP.

Message content

Content related to the following are not permitted:

• Gambling
• Charity
• Betting
• Lottery

Message format supported

• Unicode - Yes
• Concatenated messages - Yes

Delivery receipts (DLR) supported

• Yes

Useful regulatory links

• Croatian Regulatory Authority for Network Industries - www.hakom.hr